Effective Date: May 22, 2026
Company: Local Praise LLC ("Local Praise," "we," "our," or "us")
Website: trylocalpraise.com

1. Acceptance of Terms

By accessing or using the services provided by Local Praise, including our website, software, review automation platform, messaging systems, and related services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not use our Services.

2. Description of Services

Local Praise provides reputation management and review automation services designed to help businesses:

Request customer reviews

Improve online visibility

Increase Google review generation

Automate customer communication workflows

Enhance local search presence

Collect customer feedback

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services. By using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

4. Account Registration

To access certain Services, you may be required to create an account. You agree to:

Provide accurate and current information

Maintain the confidentiality of your login credentials

Be responsible for all activities under your account

Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that contain false or misleading information.

5. Fees and Payments

Subscription Billing

Certain Services are provided on a subscription basis. By purchasing a subscription, you authorize Local Praise to charge your selected payment method for all recurring fees.

Payment Terms

Payments are due in advance unless otherwise agreed in writing

Subscription fees renew automatically unless canceled prior to renewal

Late or failed payments may result in suspension of Services

All fees are non-refundable unless otherwise stated

Price Changes

We may change pricing at any time with reasonable notice provided before your next billing cycle.

6. Cancellation and Termination

You may cancel your subscription at any time through your account or by contacting us in writing.

Unless otherwise stated in a signed agreement:

Services remain active through the end of the current billing period

No prorated refunds will be issued

We may terminate or suspend Services for violations of these Terms

7. User Responsibilities

You agree not to:

Use the Services for unlawful purposes

Send spam or unauthorized communications

Misrepresent your business or identity

Attempt to interfere with platform security or functionality

Submit fake, misleading, or incentivized reviews in violation of platform policies

Violate any applicable laws, regulations, or third-party platform rules

You are solely responsible for the content and communications sent through the Services.

8. Third-Party Platforms

Local Praise integrates with or references third-party platforms including Google and other review or messaging providers.

We are not affiliated with or endorsed by Google unless explicitly stated. Your use of third-party platforms remains subject to their individual terms and policies.

We are not responsible for:

Changes to third-party platform algorithms or policies

Review filtering or removals

Account suspensions by third-party platforms

Service interruptions caused by third-party providers

9. No Guarantee of Results

While our Services are designed to improve customer engagement and online reputation, we do not guarantee:

Specific rankings on Google or search engines

A certain number of reviews

Increased revenue or business growth

Continuous platform availability

Specific lead or conversion outcomes

Results may vary based on industry, competition, customer participation, and market conditions.

10. Intellectual Property

All content, software, branding, logos, technology, and materials provided by Local Praise are the property of Local Praise or its licensors and are protected by applicable intellectual property laws.

You may not:

Copy, distribute, or resell our software or materials

Reverse engineer the platform

Use our branding without written permission

11. Customer Data and Privacy

You retain ownership of your customer data. By using the Services, you grant Local Praise permission to process data necessary to provide the Services.

You represent that:

You have proper consent to contact your customers

Your use of customer data complies with applicable privacy laws

You have authority to provide such data to us

Our collection and use of information are governed by our Privacy Policy.

12. SMS and Email Communications

If you use our messaging features, you acknowledge and agree that:

You are responsible for obtaining proper customer consent

Message and data rates may apply

Communications must comply with applicable laws including TCPA, CAN-SPAM, and other regulations

Local Praise is not liable for misuse of messaging features by users

13. Limitation of Liability

To the maximum extent permitted by law, Local Praise shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, or data.

Our total liability for any claim related to the Services shall not exceed the amount paid by you to Local Praise during the three (3) months preceding the event giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Local Praise and its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses arising from:

Your use of the Services

Your violation of these Terms

Your violation of any law or third-party rights

Content or communications sent through your account

15. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We disclaim all warranties including:

Merchantability

Fitness for a particular purpose

Non-infringement

Availability or uninterrupted operation

16. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information disclosed during the course of the relationship.

17. Governing Law

These Terms shall be governed and interpreted under the laws of the State of Ohio, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the courts located in Hamilton County, Ohio.

18. Changes to Terms

We may update these Terms from time to time. Continued use of the Services after updates constitutes acceptance of the revised Terms.

The latest version will always be posted on our website.

19. Contact Information

If you have questions regarding these Terms and Conditions, you may contact us at:

Local Praise LLC
Email: [email protected]
Website: trylocalpraise.com here